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We have been working with the Welsh Ambulance Service so that they are ready to respond to the changes taking place at Nevill Hall Hospital from 17 November 2020.
Following a serious incident or trauma, the pre-hospital role of paramedics is the most important aspect of the life-saving process. All crews are highly skilled professionals who can treat and stabilise patients before taking them to the most appropriate hospital, if necessary.
You will need to tell the operator the address where help is needed, including the postcode if you know it, the phone number you are calling from, what is wrong and what has happened.
The operator will despatch an emergency ambulance, rapid response vehicle, urgent care vehicle, volunteer first responder, air ambulance helicopter or specialist teams depending on the incident and location.
Appropriate help will start to be arranged immediately. However, they will also ask:
The operator will tell you the best way to help the patient whilst the ambulance is on the way. When help arrives, the patient’s clinical condition will be assessed and treatment may be given as necessary at the scene. If, after treatment, the patient’s condition is still critical, then they will be taken to either the nearest hospital accident and emergency department or the most appropriate specialist centre, such as a heart attack centre or burns unit.
For more information about the Welsh Ambulance Service, you can head to: www.ambulance.wales.nhs.uk
This gives the ambulance service very accurate information about your location. This can be very
important in a rural area like Powys: www.what3words.com