This section of our website includes information about accessibility:
Last updated 19 September 2023
This accessibility statement applies to the Powys Teaching Health Board website: https://pthb.nhs.wales
This website is run by Powys Teaching Health Board. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact email@example.com in the first instance and we will pass your request onto the relevant team.
We will consider your request and get back to you in 20 working days.
If you cannot view the maps on our pages, contact us for directions.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact: firstname.lastname@example.org
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Some of our hospitals/offices have audio induction loops, and if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. If your visit is unplanned, we can arrange an online BSL Interpreter.
Powys Teaching Health Board is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The ‘non-compliances and exemptions’ are listed below.
Whilst we endeavour to meet ‘WCAG 2.1 AA’ we currently have the following Non-compliance issues:
Some pages include images without a text alternative. This fails WCAG 2.1 success criterion 1.1.1. Non-text Content.
Whilst we will prioritise patient information to ensure it is digitally accessible wherever possible, we know there are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018.
For these sections, we aim to identify where we know documents are non-compliant and provide contact details wherever possible. As documentation is renewed in the future, we will ensure digital accessibility is considered
Currently, these sections are listed as below: (and subject to change).
Some of our PDFs and Word documents are essential to providing our services. For example, we occasionally have PDFs with information on how users can access our services, patient information leaflets and forms published as Word documents. We are currently working to fix these issues and replace these with accessible HTML pages or online forms.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not plan to fix any PDFs or other documents published before 23 September 2018, for example Board and Committee Papers, Health Board policies and procedure documentation or statutory documentation such as Annual Reports. However, we will endeavour to make any new PDFs or Word documents accessible wherever possible.
We occasionally publish PDFs which contain ‘transcripts//scanned manuscripts or handwritten notes’ for example in FOI requests - these are outside of scope and will not be fixed.
We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations. However, we aim to provide subtitled versions of pre-recorded videos produced.
As an organisation, we are:
This statement was prepared in July 2020 and updated in September 2023.
This website was tested in September 2023 by the PTHB Communications Team using a combination of Wave, Lighthouse and manual testing.
Accessibility on this website is guided by government standards and the Web Content Accessibility Guidelines WCAG are widely accepted as the international standard for accessibility on the web.
Whilst we aim to make this website accessible to all users and achieve a conformance level 'AA'; we continually work with stakeholders to ensure that conformance level 'A' is adhered to as a minimum.
If you experience any accessibility issue on this site or have any comment, please contact us.
Newer versions of Adobe Reader (version 7 and above) have inbuilt "read out loud" functionality. Portable Document Format (PDF) documents can be read out loud in three short steps:
Frequently used shortcuts include:
You may need to download the following readers / viewers to access different document formats on this site. These can be downloaded free from relevant external websites as indicated below: