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COVID Pass

Last updated 19 January 2022

Welsh Government has put in place a COVID Pass which allows you to show others that you’ve received a COVID-19 vaccine when travelling abroad and when attending events.

Visit the COVID Pass website to access your COVID Pass (please note that the app is only available if you are registered with a GP in England).

Check out the FAQs below to find out more.

Please do not contact Powys Teaching Health Board or your GP practice about the COVID Pass for international travel or events except in the circumstances outlined below. 


COVID Pass for International Travel

We are sorry but international travel advice is not an NHS service available from local health boards or GP practices. Our role is to provide COVID-19 vaccination to keep patients and communities safe. 

We are able to update your vaccination record if information about vaccinations that have taken place in Powys are not showing on your COVID Pass (but please wait up to five days for vaccinations to appear on your COVID Pass). 

We are not able to update your vaccination record if information about vaccinations that have taken place outside Powys (including overseas) are not showing on your COVID Pass.

More question about using the COVID Pass for international travel is available from the Welsh Government website.


COVID Pass for Events

If you want to attend certain venues and events you must now show your NHS COVID Pass to prove that you are either fully vaccinated or have tested negative. 

You do not need to show evidence of a booster vaccination to attend large events and venues in Wales.

This applies if you are aged 18 and over and are attending:

  • large events, cinemas, theatres and concert halls
  • unseated indoor venues with more than 500 people in the audience
  • any outdoor or indoor unseated venues with a capacity over 4,000
  • any event, of any nature, which has more than 10,000 people in attendance

More information can be found from the Welsh Government website at COVID Pass for events and venues

We regret that the health board is not able to help with enquiries about COVID Pass except in the circumstances outlined above in the questions under “international travel”.


Frequently Asked Questions

We hope the information below helps to answer your other questions about international travel, events and the COVID Pass.

Where can I find advice about COVID-19 and international travel?

How do I get the COVID Pass for international travel or events? 

You can get a digital COVID Pass if: 

  • you have received two or more vaccinations in Wales or England (the COVID Pass will currently show first and second primary dose, and booster dose - it does not show a third primary dose for people who are immunosuppressed)  

  • you are aged 16 or over (people aged 12-15 can access a COVID Pass) 

  • you are registered with a GP in Wales 

Information about the COVID Pass, including full details of how to access your COVID Pass online, is available from the Welsh Government website: 

If you do not have access to the web you can also request a paper copy of your COVID Pass by phone for essential travel (and you can also use this number to request a COVID Pass for 12-15 year olds):

How long does it take for my vaccination to show up on my COVID Pass? 

Full information about the COVID Pass is available from the Welsh Government website: 

We understand that it can take up to five days for your vaccination to appear on your COVID Pass. 

My vaccination took place in Powys less than a week ago and is not showing on my COVID Pass. What should I do? 

It can take up five days for your  vaccination to appear on the NHS COVID Pass. Please check back on the COVID Pass website later. 

My vaccination took place in Powys more than a week ago and is not showing on my COVID Pass. What should I do? 

Please contact us and we will check your vaccine record for you. 

You can use our online form to let us know that a vaccination in Powys is not showing on your COVID Pass:

If our records show that your vaccinations have been recorded correctly on our system then you will need to ring the Welsh Government helpline for further advice. 

I am registered with a GP in Powys and my personal details are not correct on COVID Pass 

Please contact your GP practice to ensure that your personal details are correct on your medical record - please do not contact your GP practice for any other enquiries relating to COVID Pass. We are grateful for you using online routes to do this wherever possible.

My vaccination took place elsewhere in the UK and is not showing on the COVID Pass? 

Please contact the organisation that provided your vaccine to ask them to check that your vaccination record is correct. 

We are sorry but Powys Teaching Health Board or your Powys GP practice will not be able to help with enquiries about vaccinations that took place elsewhere in the UK. 

My vaccination took place outside the UK and is not showing on my vaccine passport? 

If you were vaccinated outside the UK, you should get proof of vaccination from the country where you were vaccinated. 

We are sorry but we are not able to help with enquiries about overseas vaccination, and cannot add information about overseas vaccinations to your vaccination record. 

Welsh Government is working with partners on a system to recognise vaccinations administered outside the UK.

I am registered with a GP in England but received my vaccination in Powys (e.g. frontline health and care worker). My vaccinations are not showing on my COVID Pass. What should I do? 

Welsh Government and UK Government have been working together to put in place arrangements for cross-border vaccination information to be available. We understand that the COVID Pass in England is now showing vaccinations that have taken place in Wales. 

Please accept our apologies that these issues are outside our local control. 

I live in England but I am registered with a GP in Powys. How do I access my COVID Pass? 

If you are registered with a GP in Wales then your COVID Pass is available from the Welsh Government website: 

I live in Wales but I am registered with a GP in England. How do I access my vaccine passport? 

If you are registered with a GP in England then you can access your COVID Pass via the NHS app or from the NHS England website: 

I was vaccinated as part of a clinical trial 

If you were vaccinated as part of an official clinical trial, you should have received a letter confirming this. The letter explains that your COVID-19 status is “fully vaccinated”. 


The information in this page is sourced from the Welsh Government website and from the NHS England website on 19 January 2022. 

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