Last updated 18 September 2021
Visit the NHS COVID Pass website to access your NHS COVID Pass (the app is only available if you are registered with a GP in England).
Check out the FAQs below to find out more.
Please do not contact Powys Teaching Health Board or your GP practice about NHS COVID Pass for international travel or events except in the circumstances outlined below.
We are sorry but international travel advice is not an NHS service available from local health boards or GP practices. Our role is to provide COVID-19 vaccination to keep patients and communities safe.
We are able to update your vaccination record if information about vaccinations that have taken place in Powys are not showing on your NHS COVID Pass (but please wait up to five days for vaccinations to appear on your NHS COVID Pass).
But, we hope the information below helps to answer your other questions about international travel and the NHS COVID Pass.
You can get a digital NHS COVID Pass if:
you have received two vaccinations in Wales or England
you are aged 16 or over
you are registered with a GP in Wales
Information about the NHS COVID Pass, including full details of how to access your NHS COVID Pass online, is available from the Welsh Government website:
If you do not have access to the web you can also request a paper copy of your NHS COVID Pass by phone for essential travel:
Call the Welsh Government hotline on 0300 303 5667
Full information about the NHS COVID Pass is available from the Welsh Government website:
We understand that it can take up to five days for your vaccination to appear on your NHS COVID Pass.
Welsh Government has confirmed that this is NOT the case.
On 13 July, Eluned Morgan, Minister for Health and Social Services, said:
"I know there has been some concern around the media coverage of certain vaccines not been authorised by the European Medicines Authority (EMA) and not being recognised by some countries for travel purposes. All doses used in the UK have been subject to rigorous safety and quality checks, including individual batch testing and physical site inspections, by the medicine’s regulator, the Medicines and Healthcare products Regulatory Agency (MHRA). To be clear, no Covishield vaccines have been given in the UK. All AstraZeneca vaccines given in the UK appear on the NHS COVID Pass as Vaxzevria. The EMA has authorised this vaccine and we are confident travel will not be affected."
Where any issues of international recognition of vaccinations undertaken in the UK are identified, then UK Government will work with the relevant country to resolve this.
Further details are available from the Welsh Government website:
It can take up five days for your vaccination to appear on the NHS COVID Pass. Please check back on the NHS COVID Pass website later.
Please contact us and we will check your vaccine record for you.
You can use our online form to let us know that a vaccination in Powys is not showing on your NHS COVID Pass:
If our records show that your vaccinations have been recorded correctly on our system then you will need to ring the Welsh Government helpline for further advice.
Please contact your GP practice to ensure that your personal details are correct on your medical record. We are grateful for you using online routes to do this wherever possible.
Please contact the organisation that provided your vaccine to ask them to check that your vaccination record is correct.
We are sorry but Powys Teaching Health Board or your Powys GP practice will not be able to help with enquiries about vaccinations that took place elsewhere in the UK.
If you were vaccinated outside the UK, you should get proof of vaccination from the country where you were vaccinated.
We are sorry but we are not able to help with enquiries about overseas vaccination, and cannot add information about overseas vaccinations to your vaccination record.
Welsh Government and UK Government have been working together to put in place arrangements for cross-border vaccination information to be available. We understand that the NHS COVID Pass in England is now showing vaccinations that have taken place in Wales.
Please accept our apologies that these issues are outside our local control.
If you are registered with a GP in Wales then your NHS COVID Pass is available from the Welsh Government website:
If you are registered with a GP in England then you can access your NHS COVID Pass via the NHS app or from the NHS England website:
If you were vaccinated as part of an official clinical trial, you should have received a letter confirming this. The letter explains that your COVID-19 status is “fully vaccinated”.
Welsh Government announced on 17 September that they plan to introduce an NHS COVID Pass for some events. The new rules will mean people over the age of 18 in Wales will need to show they have had both doses of the vaccine before they are allowed entry to:
More information can be found from the Welsh Government website at NHS COVID Pass: prove your vaccination status | GOV.WALES
We regret that the health board is not able to help with enquiries about NHS COVID Pass except in the circumstances outlined above in the questions under “international travel”.
The information in this page is sourced from the Welsh Government website and from the NHS England website on 17 September 2021.