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NHS COVID Pass

Last updated 18 September 2021

Welsh Government has put in place an NHS COVID Pass which allows you to show others that you’ve received a COVID-19 vaccine when travelling abroad and when attending events (from 11 October 2021).

Visit the NHS COVID Pass website to access your NHS COVID Pass (the app is only available if you are registered with a GP in England).

Check out the FAQs below to find out more.

Please do not contact Powys Teaching Health Board or your GP practice about NHS COVID Pass for international travel or events except in the circumstances outlined below. 


NHS COVID Pass for International Travel

We are sorry but international travel advice is not an NHS service available from local health boards or GP practices. Our role is to provide COVID-19 vaccination to keep patients and communities safe. 

We are able to update your vaccination record if information about vaccinations that have taken place in Powys are not showing on your NHS COVID Pass (but please wait up to five days for vaccinations to appear on your NHS COVID Pass). 

But, we hope the information below helps to answer your other questions about international travel and the NHS COVID Pass.

Where can I find advice about COVID-19 and international travel?

How do I get the NHS COVID Pass for international travel? 

You can get a digital NHS COVID Pass if: 

  • you have received two vaccinations in Wales or England  

  • you are aged 16 or over 

  • you are registered with a GP in Wales 

Information about the NHS COVID Pass, including full details of how to access your NHS COVID Pass online, is available from the Welsh Government website: 

If you do not have access to the web you can also request a paper copy of your NHS COVID Pass by phone for essential travel: 

How long does it take for my vaccination to show up on my NHS COVID Pass? 

Full information about the NHS COVID Pass is available from the Welsh Government website: 

We understand that it can take up to five days for your vaccination to appear on your NHS COVID Pass. 

I understand that some batches of vaccine used in the UK may not have been approved for international travel / may not be recognised in some European countries? 

Welsh Government has confirmed that this is NOT the case. 

On 13 July, Eluned Morgan, Minister for Health and Social Services, said: 

"I know there has been some concern around the media coverage of certain vaccines not been authorised by the European Medicines Authority (EMA) and not being recognised by some countries for travel purposes.  All doses used in the UK have been subject to rigorous safety and quality checks, including individual batch testing and physical site inspections, by the medicine’s regulator, the Medicines and Healthcare products Regulatory Agency (MHRA). To be clear, no Covishield vaccines have been given in the UK. All AstraZeneca vaccines given in the UK appear on the NHS COVID Pass as Vaxzevria. The EMA has authorised this vaccine and we are confident travel will not be affected." 

Where any issues of international recognition of vaccinations undertaken in the UK are identified, then UK Government will work with the relevant country to resolve this.

Further details are available from the Welsh Government website: 

My vaccination took place in Powys less than a week ago and is not showing on my NHS COVID Pass. What should I do? 

It can take up five days for your  vaccination to appear on the NHS COVID Pass. Please check back on the NHS COVID Pass website later. 

My vaccination took place in Powys more than a week ago and is not showing on my NHS COVID Pass. What should I do? 

Please contact us and we will check your vaccine record for you. 

You can use our online form to let us know that a vaccination in Powys is not showing on your NHS COVID Pass:

If our records show that your vaccinations have been recorded correctly on our system then you will need to ring the Welsh Government helpline for further advice. 

I am registered with a GP in Powys and my personal details are not correct on NHS COVID Pass 

Please contact your GP practice to ensure that your personal details are correct on your medical record. We are grateful for you using online routes to do this wherever possible.

My vaccination took place elsewhere in the UK and is not showing on the NHS COVID Pass? 

Please contact the organisation that provided your vaccine to ask them to check that your vaccination record is correct. 

We are sorry but Powys Teaching Health Board or your Powys GP practice will not be able to help with enquiries about vaccinations that took place elsewhere in the UK. 

My vaccination took place outside the UK and is not showing on my vaccine passport? 

If you were vaccinated outside the UK, you should get proof of vaccination from the country where you were vaccinated. 

We are sorry but we are not able to help with enquiries about overseas vaccination, and cannot add information about overseas vaccinations to your vaccination record. 

I am registered with a GP in England but received my vaccination in Powys (e.g. frontline health and care worker). My vaccinations are not showing on my NHS COVID Pass. What should I do? 

Welsh Government and UK Government have been working together to put in place arrangements for cross-border vaccination information to be available. We understand that the NHS COVID Pass in England is now showing vaccinations that have taken place in Wales. 

Please accept our apologies that these issues are outside our local control. 

I live in England but I am registered with a GP in Powys. How do I access my NHS COVID Pass? 

If you are registered with a GP in Wales then your NHS COVID Pass is available from the Welsh Government website: 

I live in Wales but I am registered with a GP in England. How do I access my vaccine passport? 

If you are registered with a GP in England then you can access your NHS COVID Pass via the NHS app or from the NHS England website: 

I was vaccinated as part of a clinical trial 

If you were vaccinated as part of an official clinical trial, you should have received a letter confirming this. The letter explains that your COVID-19 status is “fully vaccinated”. 


NHS COVID Pass for Events

Welsh Government announced on 17 September that they plan to introduce an NHS COVID Pass for some events. The new rules will mean people over the age of 18 in Wales will need to show they have had both doses of the vaccine before they are allowed entry to:

  • Nightclubs.
  • Unseated indoor venues with more than 500 people in the audience.
  • Any outdoor or indoor venues with a capacity over 5,000, including seated venues.
  • Any event, of any nature, which has more than 10,000 people in attendance.

How do I get certification?

  • People who are fully vaccinated in Wales can already download a certificate proving their status.
  • The NHS COVID Pass lets you demonstrate your coronavirus (COVID-19) vaccination records in a secure way and allows you to prove to others that you have been vaccinated.
  • You can get an NHS COVID Pass if you were vaccinated in Wales or England and are aged 16 or over.
  • You can access the NHS COVID Pass via the NHS website (nhs.uk). This will allow you to produce a COVID pass using a smart phone, a computer or laptop.
  • To access the service, you’ll need to register for an NHS login. You will need to upload a photo of your ID (passport, full UK driving licence, and full European driving licence). 

More information can be found from the Welsh Government website at NHS COVID Pass: prove your vaccination status | GOV.WALES

We regret that the health board is not able to help with enquiries about NHS COVID Pass except in the circumstances outlined above in the questions under “international travel”.


The information in this page is sourced from the Welsh Government website and from the NHS England website on 17 September 2021. 

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