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Visiting Arrangements

Update on Visiting Arrangements in Powys Teaching Health Board (last updated 3 January 2023)

We know it is important for you to visit your loved ones. Our plea is that you do so safety to protect the most vulnerable from infection. 

Our policy is that all visitors to our hospitals and clinics are required to wear face coverings, to continue to wash their hands frequently, and to respect social distancing.  

Whilst COVID-19 and other respiratory illnesses are still circulating, visiting will be managed with safety as our priority.

The local policy enacted by the health board covers the following key points for visitors:  

  • Do not enter hospital or clinical sites if you are feeling unwell, have symptoms associated with any respiratory infection such as COVID-19 and flu, are experiencing cold-like symptoms, diarrhoea and vomiting, fever, have a rash or are in a period of isolation. 
  • Be aware that visiting rules may change at short notice due to COVID-19 transmission rates, hospital COVID-19 admission numbers and any other outbreaks that may be experienced in the hospital. The situation can change rapidly hence it is important that members of the public check with the ward / department before visiting.
  • All visiting will be by appointment only and all visitors will be asked some basic questions about their health before an agreed visit for both exceptional and general visiting arrangements, in order to keep patients, staff and visitors safe.  
  • Please understand that visiting will need to be restricted when there are outbreaks or patients with infections on the ward.  Visits to patients who are currently in isolation due to illness may only occur in exceptional circumstances and in agreement with the ward staff.

These steps are in place to prevent infections and to make visiting as safe as possible.

The detailed visiting guidance  

  1. General visiting arrangements: 
  • Virtual Visiting is available in many wards and can be arranged on request with the ward 
  • Visitors may not be permitted in areas where there are suspected or confirmed cases of infectious illness (except in exceptional circumstances outlined below) 
  • Please check with the Ward / Department for visiting availability and times
  • Visiting remains restricted to 2 identified visitors per patient (except in exceptional circumstances as agreed with the Nurse in Charge) 
  • Children will be allowed to visit when accompanied by an adult
  • Visiting remains at the discretion of the ward manager and some visits may need to be cut short or cancelled- a time allocation not exceeding 2 hours is recommended. 

     2. Exceptional circumstances for inpatient visiting: 

  • Patient receiving end-of-life care in the last days of life 
  • A familiar carer/parent or guardian/supporter/personal assistant to assist in care provision as agreed with ward/department 
  • Patients may be accompanied where appropriate and it is necessary to assist their communication and/or to meet their health, emotional, religious or spiritual care needs as agreed with ward/department 
  1. All visitors will be asked: 
  • Not to enter hospital or clinical sites if they are feeling unwell, have symptoms associated with any respiratory infection such as COVID-19 and flu, are experiencing cold-like symptoms, diarrhoea and vomiting, fever, have a rash or are in a period of isolation.  
  • To perform good hand hygiene (handwashing) to reduce risks to themselves, other visitors, patients and staff and will be prompted to do so on arrival 
  • To wear a water repellent face mask at all times while in hospital premises, these will be available on entry to the Health Board premises 
  • To maintain social distancing
  • To adhere to visiting appointment times (do not arrive earlier than allocated time) 
  • Once admitted to the ward, to follow instructions and go direct to the person who is being visited 
  • Please seek advice from the Ward Manager regarding personal items 
  • Follow visiting guidance at all times 
  1. Maternity services
  • One person will be able to accompany the person having their antenatal clinic appointment or Maternity scan. 
  • All partners/visitors to the Maternity Birth Centre’s and Clinical areas must wear a face covering whilst within the hospital building, unless unable to do so due to a medical exemption. We would also ask that if any partners test positive for COVID-19 or are showing symptoms, they must not attend the appointment. 
  • We continue to support a birth companion for women giving birth in Powys Birth Centres. For situations where Women may have reason to bring children to an appointment, please contact Named Midwife to discuss circumstances. For Women giving birth in neighbouring District General Hospitals, please discuss the relevant visiting guidance for the relevant hospitals with your named Midwife 
  1. Scheduled appointments (e.g. outpatients):  
  • We recognise that there may be exceptional circumstances where it is necessary for a visitor to accompany a patient or service user to a scheduled appointment. For example: to accompany people with cognitive impairments; where a visitor can provide support if the treatment is likely to cause distress; or, where a person with a learning disability, mental health issues, dementia, or autism would be distressed if they were not accompanied. Please talk to the health care team about the arrangements in place for scheduled appointments, and to discuss your specific needs and circumstances. 

This guidance is being kept under review.

Our local visiting arrangements reflect the latest national guidance published by Welsh Government. The full guidance can be found at