We want you to get the most out of your appointments with the service so if there is something we can do to help please let us know before the appointment if possible.
We offer the following services:
- Language Support – If English is not your first language, we can arrange for an experienced translator to be present to help
- Transport Support – If you need help arranging transport to an appointment contact Welsh Ambulance Service NHS Trust on 0300 123 2303
- Digital Support – We have trained staff who can help you use any of our digital services
- Sensory impairments – if you have impairments of your vision or hearing then we have tools that my help including a simultaneous video translation service using British Sign Language