Equality and Welsh Language

The Welsh Language and Equality Team promotes the use of the Welsh Language,  assists the Health Board in operating bilingually and advises staff on how to reduce discrimination, under the Public Sector Equality Duty.

Our work includes:

• helping departments to develop Welsh language services
• providing a translation service,
• supporting staff who wish to learn Welsh
• ensuring the Health Board complies with the Welsh Language Standards
• provide training on Welsh Language compliance and Equality responsibilities
• advise on interpretation and accessibility
• advise on how to undertake an Equality Impact Assessment

Patient stories

The Welsh Language and Equality Team are also responsible for patient stories. If you have an experience or story that you’d like to share, please get in touch with us on the e-mail address below.

Contact

If you’d like to get in touch with the team please contact us: 

E-mail: powys.equalityandwelsh@wales.nhs.uk

Address: Welsh Language and Equality Team

               Powys Teaching Health Board

                Hafren Ward

                Bronllys Hospital

                Brecon

                Powys

                LD3 0LY

Complaints

Powys Teaching Health Board takes all complaints seriously, and we welcome complaints made in Welsh. Your complaint will not be treated less favorably than a complaint in English.

If you would like to make a complaint about one or more of the Welsh language standards, please state the standard(s) about which you would like to complain. Here is a link to our Compliance Notice.

If you wish to make a complaint, please visit the Feedback and Concerns page on our website: Feedback and Concerns - Powys Teaching Health Board (nhs.wales)

Click through to the Welsh Language or Equality links below to see relevant documents.