Update on NHS Dental Services in Llandrindod Wells

The Interim Orders Committee of the General Dental Council has suspended Dr Sami Aouant of AKS Dental Ltd (trading as Little Owl Dental in Llandrindod Wells).

Regretfully this means that Powys Teaching Health Board is bringing to an end the contract for the provision of NHS dental services with immediate effect.

Access to dental services for Little Owl patients

AKS Dental Ltd (trading as Little Owl Dental in Llandrindod Wells) has been asked to contact patients promptly to inform them of the practice closure and to provide guidance on accessing the Dental Access Portal to join the waiting list for NHS dental treatment.

The Dental Access Portal is available online at pthb.nhs.wales/dap. Our Dental Helpline is also available for people who cannot apply online (01686 252808).

In addition, Powys Teaching Health Board will contact patients recently referred from the Dental Access Portal to advise them that they retain their place on the dental waiting list and to re-allocate them to an alternative provider as soon as possible.

Patients with emergency dental problems should ring NHS 111 Wales (call 111 free from a mobile telephone or landline). Common emergency dental problems include severe toothache where painkillers have not helped, bleeding after a tooth extraction, visible swelling of the neck or face, or knocked-out teeth.

Next Steps

We fully recognise how disappointing this news will be for local patients.

The health board is working at pace to identify alternative arrangements for NHS dental services in the area but unfortunately there are no solutions that will offer immediate continuity of service. The statutory and contractual processes to put a new general dental services contract in place do take some time and we will ensure that you are kept updated on progress.