Update on The Shrewsbury and Telford Hospital NHS Trust
Carol Shillabeer, Chief Executive of Powys Teaching Health Board said:
“I welcome the robust steps taken last week by NHS England / Improvement to put in place additional support for The Shrewsbury and Telford Hospital NHS Trust (SaTH) through an Improvement Alliance with University Hospitals Birmingham NHS Foundation Trust (UHB). UHB will work with SaTH to provide leadership expertise that will support the Trust to offer clinically safe and sustainable patient services.
“Today’s report from the Care Quality Commission clearly identifies a number of significant failures in the services provided by the Trust, which is the main provider of acute hospital services for residents of north east Powys.
“We are continuing to work closely with health commissioners in England, the Care Quality Commission, NHS England/Improvement and other partners through these new support arrangements to ensure that necessary improvements are made.
“I have met this week with Dr David Rosser, Chief Executive of University Hospitals Birmingham NHS Foundation Trust, so that we can ensure that the needs and experiences of Powys patients are at the heart of this new improvement alliance.”
It is essential that the voice of patients is heard. If you have concerns about your care and treatment at The Shrewsbury and Telford Hospital NHS Trust you can raise these in a number of ways:
You can share your concerns directly with the Trust through The Shrewsbury and Telford Hospital NHS Trust's Patient Advice and Liaison Service. Their team can be contacted:
- by email to sath.pals@nhs.net
- by phone on 0800 783 0057, or
- by post to Patient Advice and Liaison Service, The Shrewsbury and Telford Hospital NHS Trust, Royal Shrewsbury Hospital, Mytton Oak Road, Shrewsbury SY3 8XQ
You can share your concerns with our Putting Things Right team in Powys Teaching Health Board:
- by email to concerns.qualityandsafety.pow@wales.nhs.uk
- by phone on 01874 712967
- by post to Chief Executive, Powys Teaching Health Board, Glasbury House, Bronllys Hospital, Bronllys, Brecon, LD3 0LY
You can contact your local Community Health Council, who provide a free, independent, client-led advocacy service:
- By email to enquiries.powyschc@waleschc.org.uk
- By post to Powys Community Health Council, Room 204, Ladywell House, Newtown, SY16 1JB
It is also vital that progress continues to be made on the longer term vision for safe and sustainable services at The Shrewsbury and Telford Hospital NHS Trust, agreed through the NHS Future Fit programme. This includes the establishment of the Royal Shrewsbury Hospital as the Trust’s main Emergency Care Centre.
Care Quality Commission Report: https://www.cqc.org.uk/provider/RXW