What do we provide?

PTHB Continence Service provides expertise and specialist input to people diagnosed with bladder and/or bowel dysfunction, aiming to maximize their quality of life.

The service believes all people have the right to be continent, where this can be achieved and the right to the highest standard of available care and management. Incontinence should not be accepted as inevitable and with a comprehensive assessment, investigations, accurate diagnosis and treatment; incontinence can be improved or cured.

The service delivers: -

• Nurse led first level assessment and treatment
• Nurse led complex assessment and treatment
• Containment pad and prescription databases managed by a team of continence administration officers

Access to the service

Referrals are accepted from any health and social care practitioner within PTHB, from any of our English and Welsh health care providers, patients themselves, their significant others and third sector for persons over the age of 16 years with a Powys GP or English GP but a Powys Postcode.

Referrals can be made by email, telephone and electronic.

Use the following form to self-refer online 

Service Contact

We are a non-emergency, routine service operating Monday to Friday with core telephone administrative hours of 0900-1500

Out of hours we advise contact with GP or district nurse.

01686 414218 for general enquiries and containment pad service

Email: continenceservice.pow@wales.nhs.uk

01686 414242 for continence product prescription service

Email: Powys.cps@wales.nhs.uk

What happens to your referral

• All referrals are triaged by the nurse specialists and directed to either the complex or first line assessment service waiting lists
• All referrals are routine in line with our service remit
• Depending on clinical need, the service delivers across the whole of PTHB hosting telephone, face to face (outpatient clinic setting) and home visit consultations

Resources

Bladder & Bowel UK home page - Bladder & Bowel UK