GPs in Powys, along with GPs across Wales and the rest of the UK continue to be under incredible pressure and need your help to ensure that they are able to help those in most need.
Patients don’t always need to see a GP to get the help they need. There are many other sources of help within the practice team, including Practice Nurses, advanced practitioners, Pharmacists and others.
Since the onset of COVID we have also seen that we don’t always need to see these healthcare professionals face-to-face. Regardless of who you see, telephone and video consultations have proven to be extremely effective and have a number of important benefits including:
Wales First Minister, Mark Drakeford, confirmed last week that these remote consultations are here to stay, enabling GPs to concentrate on only seeing those face-to-face patients that really need it.
Accessing primary care services
Alternatives to your GP include:
COVID vaccine boosters
COVID vaccine boosters started to be rolled out in Powys at the weekend and invitations for the booster vaccine are being sent by the health board to those eligible priority groups now. Most GPs are not able to book these boosters and therefore we kindly ask that you do not contact your GP practice regarding the COVID vaccine unless they have specifically asked you to do so, as they need to keep their phonelines clear for patients needing to access their services.
At present phonelines are being inundated with calls meaning that those that really do need to get through are having difficulty doing so. Please be assured that lines are not faulty and you will get through. Please do not attend the practice without an appointment.
Treat people with respect
We know that at times it can be frustrating if telephones take a little while to be answered, both in the NHS and in other situations. However please treat everyone with respect; they are trying their best to help you and everyone else. The NHS has a zero-tolerance policy on aggression and abuse.