Patients reminded to "Phone First" for Minor Injury Units in Powys

Minor Injury Units run by Powys Teaching Health Board are able to treat people aged 1 and over.

We ask you to call us before you visit our Minor Injury Units. Our expert nurses will be able to provide you with advice over the telephone, book an appointment for you, or refer you to another service if appropriate.

Drop-in is available if you are not able to use the telephone to contact us.

Please note that x-ray opening times may differ to the MIU opening times. Please check the hospital pages linked above for information on x-ray opening times. 

Many GP practices in Powys also offer a minor injury service. Check with your local practice for details.

More information about urgent care services is available from the Urgent Care section of our website.

Who can be treated at an MIU?

Adults and children over one year old with a wide range of injuries can be treated at our Minor Injury Units.

These Units are run by an experienced team of highly skilled specially-trained Emergency Nurse Practitioners and Health Care Support Workers.

Please check our sections below on what can and cannot be treated at our MIUs.

Phone first before you visit our MIU

Walk in will always be accepted, though it can be helpful to call first in order that we can provide you with immediate advice over the telephone, book you into an appointment or even advise you of an alternative service. Use the telephone numbers above to contact one of our units.

BSL users can call us via the Convo (previously SignLive) app and be connected to a BSL interpreter and our main switchboard, who will then transfer you through to your nearest Powys MIU. 

What sort of injuries or problems can be treated at an MIU?

You can visit one of our units for:

• Broken bones (fractures)
• Dislocations, sprains and strains
• Wounds and minor burns
• Simple insect stings without complications
• Insect, animal and human bites
• Foreign bodies to eyes, ears and nose
• Head or face injuries (if there is no loss or change in level of consciousness)
• Non-penetrating eye and ear injuries
• Minor injuries

What cannot be treated at an MIU?

Minor Injury Units cannot treat:

• Colds, coughs, sore throats, earache, rashes, temperatures
• Illness/Minor illness
• Urinary infections, cystitis or catheter problems
• Dental problems
• Accident with injury to abdomen/ stomach
• Abdominal pain
• Chest pain
• Collapse
• Breathing problems
• Stroke
• Overdose and poisoning
• Painful limbs, joints or backs (not caused by an injury)
• Skin complaints including boils and rashes
• Loss of consciousness
• Wounds that have not been caused during an accident

What if I'm unsure where to go?

NHS 111 Wales can help if you have an urgent medical problem and you’re not sure what to do. To get help from NHS 111 Wales, you can:

• go to 111.wales.nhs.uk (for people aged 5 and over only)
• call 111

You will answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone, and you can ask for a translator if you need one. Depending on the situation, you will:

• find out what local service can help you
• be connected to a nurse, emergency dentist, pharmacist or GP
• get a face-to-face appointment if you need one
• be told how to get any medicine you need
• get self-care advice

If you are experiencing life-threatening symptoms, you should call 999 immediately.

When MIU is closed

NHS 111 Wales can help if you have an urgent medical problem and you’re not sure what to do. To get help from NHS 111 Wales, you can:

• go to 111.wales.nhs.uk (for people aged 5 and over only)
• call 111

You will answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone, and you can ask for a translator if you need one. Depending on the situation, you will:

• find out what local service can help you
• be connected to a nurse, emergency dentist, pharmacist or GP
• get a face-to-face appointment if you need one
• be told how to get any medicine you need
• get self-care advice

If you are experiencing life-threatening symptoms, you should call 999 immediately.

Minor Injury Units outside of Powys

Other MIUs in Wales

Information about other Minor Injury Units in Wales is available from the NHS 111 Wales website.

Live on the border with England?

Information about Minor Injury Services in England is available from the NHS England website.